We have been in our house almost 10 years now, today I got a letter providing some updated contact numbers etc in another paragraph the letter states that drain blockages and the emptying of septic tanks is the responsibility of the tenant, this has always been done in the past by the landlord's agents.
It doesn't actually say in our agreement who's meant to do it but it does say something along the lines of If it is deemed to be the tenant's fault they may be charged for the unblocking of drains.
Well wouldn't you know it, right now I seem to have a blocked, possibly collapsed drain and the septic tank pump is only working intermittently, resulting in a back up of waste clearly seen when lifting the inspection cover, it has been like this for a few months now, it was reported last year as we thought the tank needed emptying but were told it was the pump.
The letter we got does not ask for a signature of agreement it is just stating the fact so to speak.
Does anybody know where we stand with this please?