Hi, I still haven't calmed down.
I normally love cooking at Christmas. This year we decided that until we get far better insight into what is wrong with me just now and because Josh is working most of this Christmas, we would order Christmas in because at the moment - every time I move things get worse.
My order was meant to come last night. Yesterday afternoon I received a call from the minions of T saying my card had been declined.
As I was already at the online bank trying to work out an issue with my grankids present I had actually seen that the payment had been authorised.
I had members of Tesco staff ask me how much I had in my bank; to put more money in my account; even when I said it had been approved at my end I was challenged.
My Bank have provided the original authorisation code and said that they can see Tesco trying to get reauthorisation for an already authorised transaction - which will result in it being declined - repeatedly. They did wonder.
One Tesco minion said the authorisation code meant nothing.
I've even been onto head office and had them intervene with the local store.
Seemingly head office are calling today after 2pm and it is still 'if ' I get my order. Well I better because I don't have the money now.
The complaint has already been started whether I get my shopping or not.